(Opens in a new window) Read Our VNC Connect Reviewīack to the plan that lets you provide tech support, Splashtop SOS. That's Splashtop SOS, and I'll get to it in a moment. That plan is necessary if you want access to chat, recording, and simultaneous access, although it's still not the plan you'd want if you're going to offer tech support. Splashtop Business Pro, which is the version I tested for this review, costs $99 per person per year and gives access to up to 10 devices. The $60-per-year personal use plan, called Business Access Solo, lets a single user remotely access two specific computers. To offer tech support in a business setting, you're looking at a minimum of $199 per person per year. For personal use, plans start at $60 per year. There is no free version of Splashtop, only a seven-day trial. Splashtop offers subscriptions for both of those use cases -for business and personal use -and while the subscription plans are a little confusing, Splashtop is a highly capable remote access program once you set it up and start using it. Remote access software has two purposes: to let you access your own computer and to allow one person to give tech support to another person by remotely operating their computer. Splashtop, despite its splashy name, focuses on providing remote access to machines with as few hiccups as possible-and it succeeds. Sometimes all you want from software is an app that gets the job done. How to Set Up Two-Factor Authentication.How to Record the Screen on Your Windows PC or Mac.How to Convert YouTube Videos to MP3 Files.How to Save Money on Your Cell Phone Bill.How to Free Up Space on Your iPhone or iPad.How to Block Robotexts and Spam Messages.
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